AI VOICE EMPLOYEE
Never miss a call again. Your AI receptionist answers 24/7.
Trained on your business, and you don't pay until it's working.
More than a phone bot. A trained AI employee that answers, qualifies, books and detects spam.
- Pay Only When It's Live
- Spam & Robocalls Detected
- 100% of Calls Answered
Thanks for calling Ridgeline Plumbing, this is Ava. How can I help?
There's water coming out from under my kitchen sink.
Let's get that stopped. Is the water still running, or have you been able to shut the valve off?
I shut it off.
Good call. I have a technician who can be there between 1 and 3 today. Should I book that in?
- Appointment booked
- CRM updated
- Confirmation text sent
An AI receptionist (also called an AI answering service or AI virtual receptionist) is an AI voice agent that answers your business phone the way a trained front desk would. The AIEmply AI Voice Employee picks up every call in under 3 seconds, 24/7, answers from your own services and pricing, qualifies the caller, books the appointment and updates your CRM, from $149 a month.
Why it matters
Every unanswered call is a customer calling your competitor next.
Nobody leaves a voicemail any more. They hang up and dial the next name on the list, and you never find out it happened.
of calls to small businesses went unanswered in a 30-day study
411 Locals, 2016
average time for a company to respond to a new lead
Harvard Business Review, 2011
of companies never respond to a new lead at all
Harvard Business Review, 2011
more likely to reach a lead contacted within five minutes than after thirty
InsideSales.com / MIT, 2007
What happens in the seventy seconds after your phone rings
One call, start to finish. Everything below happens inside it, with nobody in your office touching the phone.
- 0:00
It picks up
Answered in under three seconds, on the second ring, at 2am on a Sunday if that is when they call.
- 0:02
It works out who is calling
A customer, a returning customer, or somebody selling you SEO. Real callers go forward. The rest never ring your team.
- 0:11
It asks your questions
Job type, urgency, address, budget range, insurance. Whatever you would have asked, in your order.
- 0:38
It books the slot
Real availability, real job durations, real travel time. No double bookings and no callback to confirm.
- 0:52
It hands over, or closes
Warm transfer on your rules for emergencies and big jobs. Otherwise it finishes the call itself.
- 1:10
It writes everything down
Transcript, recording, caller details and outcome pushed to your CRM before you have finished the job you were on.
- Spam and robocalls detectedAuto-dialers and number spoofers are ended before they reach a human, and logged so you can see what was caught.
- Promotional and sales calls screenedIt recognizes a sales pitch, declines politely for you and never puts it through.
- Multiple languagesThe same employee, the same knowledge, in whichever language your customers actually call in.
- Outbound calls and callbacksWeb form callbacks, appointment reminders, and follow-ups on quotes that went quiet.
- After-hours rules that are yoursEmergencies through to your mobile, everything else booked for the morning. You set the line.
- Recordings and a private dashboardEvery call searchable, so you can hear exactly what was said before you ring the customer back.
- Disclosure and consent handledIt introduces itself honestly and follows the call-recording and do-not-call rules that apply where you operate.
- Kept sharp by real peopleWe review real calls, find where it hesitated, and fix it. Included, not an upsell.
The leads you already paid for should not go cold.
You paid to make the phone ring, then lost most of it to unchased quotes, missed reminders and no-shows.
Your AI employee does that follow-up every day, on your rules, and stops the moment a customer books.
- It never forgets a lead, and never gets too busy to call one back
- It stops the moment somebody books, replies or opts out
- Every attempt is logged, so you can see what was said and when
Retention rules, set once
- CALL ENDS WITHOUT A BOOKINGCalls back within 24 hours with the one question that was blocking them
- QUOTE SENT, NOTHING BACKFollows up on day 2 and day 6, then leaves it alone
- APPOINTMENT TOMORROWReminder call and confirmation, so the slot does not evaporate
- CUSTOMER DID NOT SHOWSame-day recovery call offering the next two open slots
- JOB FINISHED LAST YEARSeasonal check-in when the service is due again
- OLD LEAD IN YOUR CRMRe-engagement call, so a list you stopped working starts earning
Hear it yourself
Don't take our word for how it sounds.
Play a real call, or leave your number and the AI employee will ring you for a live conversation.
- Books appointments straight into your calendar
- Qualifies leads and routes urgent calls
- Full transcript + analytics for every call
Hear the AI book a real appointment
We'll call this number for your live demo. No spam.
Better together
Give your Voice Employee a second channel.
Add the SMS Employee and the same employee texts back the calls it could not close and follows up until the job is booked.
- Missed call becomes a text within seconds
- Quotes and directions sent mid-call, on request
- Same memory, so the customer never repeats themselves
Missed call, 7:52 PM
Text sent automatically at 7:52 PM
Hi, this is Ava at Ridgeline Plumbing. Sorry we missed you just now. What can I help with? I can book you in right here.
7:52 PMNeed a quote for a water heater replacement
7:58 PMHappy to help. Tank or tankless, and roughly how old is the current one?
7:58 PM
Trained on how your trade actually books work
Pick your industry to see the call scripts, qualifying questions and booking rules we start from.
What is an AI receptionist?
An AI receptionist (also called an AI answering service or AI virtual receptionist) is an AI voice agent that answers your business phone the way a trained front desk would. The AIEmply AI Voice Employee picks up every call in under 3 seconds, 24/7, answers questions from your own services and pricing, qualifies the caller, books the appointment into your calendar, screens spam and robocalls, and updates your CRM. When a caller asks for a person, it transfers the call to your team.
It matters because 62% of calls to small businesses went unanswered in a 2016 study of 85 businesses by 411 Locals, and every one of those callers can dial a competitor next. You keep your existing number, you are live in one to three weeks, and plans start at $149 a month (see pricing).
| What you get | AIEmply AI Voice Employee | Voicemail | Human answering service | In-house receptionist |
|---|---|---|---|---|
| Answers | Every call, in under 3 seconds | Nobody answers | Most calls, hold times vary | When someone is at the desk |
| Hours | 24/7, weekends and holidays | 24/7, but only records | Depends on the plan | Business hours |
| Books the appointment | Yes, into your calendar | No | Sometimes, per script | Yes |
| Updates your CRM | Yes, every call logged | No | Sends a message summary | If they have time |
| Screens spam calls | Yes, automatically | No, your inbox fills up | Usually billed as a call | Yes, by hand |
| Cost | From $149/mo | Free | Usually per call or per minute | A full-time salary |
Rated 5 out of 5 stars
Verified review on Trustpilot
“…they’re responsive, patient, and professional. I love how they handle everything; it’s worth every dollar! Highly recommend!”
Sage & Willow Spa (opens in a new tab)
Massage and wellness spa, Novato, California
Free 15-minute call
Your turn. Pick a time that suits you.
Fifteen minutes on how your calls and texts are answered today, and what your AI Employee would take off your plate. Bring your questions.
- No credit card required
- Live in one to three weeks
- Billing starts only after your AI Employee is live
Free 15-minute call. Pick any open time, it takes 30 seconds.
Voice pricing
Pay when it's answering, not before
Billing starts only after your AI Employee is live. If the first month delivers no measurable result, the next month is free.
Free next month if the first month delivers no measurable result.
Pay yearly and save 20% on any plan.
Starter Voice Employee
Best for getting started with AI-powered call handling
100 minutes included
$0.30/min overage
What's included:
- 1 fully trained AI Employee
- 24/7 inbound call answering
- Outbound calling via web callback form
- Lead qualification & appointment booking
- Instant warm handoff to a human when needed
- Custom trained on your business, FAQs & processes
- CRM, calendar, email & SMS integrations
- Confirmation texts & basic follow-ups
- Routine workflow automation
- Auto-saved customer details & conversations
- Private performance dashboard
- Continuous training & optimization
- Multi-language support available
Growth Voice Employee
Most PopularFor scaling businesses that want full automation power
250 minutes included
$0.25/min overage
Website chatbot for your business
Everything in Starter, plus:
- Full inbound & outbound calling
- Automated follow-up campaigns
- Proactive callbacks & reminders
- Old lead re-engagement outreach
- Facebook / Meta ad form follow-ups
- Promotional campaign calls
- Deeper workflow automation
- Priority processing & infrastructure
- Weekly optimization & script tuning
Scale Voice Employee
For revenue-critical operations
400 minutes included
$0.20/min overage
Everything in Growth, plus:
- High-volume inbound & outbound calling
- Advanced business logic & custom automations
- White-label voice options
- Monthly performance & strategy review
- Advanced custom integrations
Add the SMS Employee and pay $179 instead of $228 a month. Compare Voice + SMS pricing
Voice Employee questions
Will my customers know it's AI?
It introduces itself by name and does not pretend to be a specific human being. In practice most callers simply treat it as a receptionist, because it answers fast, knows the answers and books them in. If a caller asks to speak to a person, it transfers them.
Do I have to change my phone number?
No. We forward your existing number, so nothing on your trucks, your van wrap, your Google profile or your business cards has to change.
What happens if it doesn't know an answer?
It says so plainly and moves to the next best action: taking a message, booking a callback, or transferring to your team. It is trained never to invent a price or a promise.
Can it transfer a call to a real person?
Yes. When a caller asks for a person, or the call matches an escalation rule you set, it makes a warm transfer to whoever is on duty and passes along a full summary, so nobody repeats themselves. If nobody can pick up, it takes a detailed message and books a callback.
How long does setup take?
One to three weeks from the first call to a live, tested employee. We test it, you sign off, and only then does billing start.
How much does an AI receptionist cost?
The AI Voice Employee is $149, $399 or $599 a month (Starter, Growth, Scale), with 100, 250 or 400 call minutes included, then $0.30, $0.25 or $0.20 a minute. Paying yearly takes 20% off. There are no setup fees, and billing starts only after your AI Employee is live.
Does it work with my calendar and CRM?
Yes. It books into Google Calendar or Outlook and updates your CRM after every call, including GoHighLevel, Salesforce, HubSpot, Jobber, Housecall Pro, kvCore and Follow Up Boss. If your tool isn't listed, we build a custom API integration.
Is it legal to use an AI receptionist?
Yes. No US federal law bans a business from using an AI voice agent to answer its own phone. The rules that exist cover telling callers they are talking to AI (Maine requires it, and Utah requires an honest answer when a caller asks) and consent to record the call, and both are handled in the greeting. This is general information, not legal advice.
Stop letting the phone decide how your day goes.
Fifteen minutes, and you'll know exactly what your missed calls are costing you.
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