Features & Integrations
AIEmply is more than a phone bot or an autoresponder. Two trained AI employees, one for calls and one for texts, customized to your business.
AI Voice Employee
What the Voice Employee handles
Every call answered, qualified and booked, with the junk kept away from your team.
24/7 Call & Chat Answering
Brand-voiced conversations via voice or website chat. Never miss a lead, nights, weekends, holidays included.
Instant Lead Qualification
Pre-set screening questions and smart lead tagging. Route hot leads to sales instantly.
Automated Scheduling
Google & Outlook calendar sync, even after hours. Most consumers would rather book online than call (GetApp, 2021).
Works With Your CRM
Contacts, notes, and opportunities logged automatically. Real-time sync with your existing tools.
Outbound Follow-Ups
Reminders, callbacks, and warm-lead nurturing. Automated sequences that keep working the lead.
Custom Voice & Personality
Create a unique brand voice that matches your company culture. Enterprise-grade neural TTS with human-like voices.
Full Call Performance Transparency
Real-time analytics dashboard. Track every call, conversion rate, and ROI. Full visibility into what's working.
Smart Knowledge Base & Continuous Learning
Connect docs, FAQs, and CRM data so your AI employees answer with accurate, context-aware responses. Agents learn from every call and feedback loop to improve performance over time, fewer errors, better first-contact resolution.
Instant Human Handoff & Multi-Channel Escalation
When a conversation needs a person, transfer instantly with a warm handoff and full call summary. Supports escalation to live agents, SMS, or email so customers never repeat themselves and issues resolve faster.
AI SMS Employee
What the SMS Employee handles
Replies in seconds, holds a real conversation, and keeps following up until the lead books or says stop.
Replies in Seconds, 24/7
Every text, web form and lead-ad submission gets a real reply in seconds, at 9pm on a Sunday as much as 9am on a Monday.
Missed-Call Text Back
The caller you could not pick up for gets a text within seconds, so the job still books instead of going to the next name on the list.
Qualification & Booking by Text
Asks your qualifying questions in your order, quotes only from your pricing rules, and books straight into your calendar.
30-Day Follow-Up Cadence
When a lead goes quiet, it follows up on day 1, 2, 5, 12 and 30, each time with a reason to reply, and stops the moment they book or opt out.
Confirmations, Reminders & No-Show Recovery
Confirmation the moment a slot is booked, a reminder the day before, and a rebooking offer within the hour when somebody does not show.
Reviews & Referrals
A review request after every job, happy customers sent straight to your Google review link, unhappy ones routed to you first, and a referral ask after a five-star review.
Quotes, Seasonal & Payment Reminders
Quote and estimate follow-up until it is a yes or a no, seasonal and maintenance reminders when the service is due, and invoice and payment reminders.
Re-Engagement & Database Reactivation
Old leads who inquired but never booked get a re-engagement text; opted-in lists get reactivated, with STOP handled at the system level.
CRM Updates & A2P 10DLC Done for You
Contact, stage and notes updated after every conversation, and the carrier registration your business needs to text at all is filed and approved as part of setup.
Ready to Get Started?
Meet the AI receptionist and the AI SMS agent, see our pricing plans to find the right fit, or book a 15-minute consultation to experience these features firsthand.