Live in one to three weeks, and unbilled until it is.
You are not buying software to go and configure. We build the employee, train it on your business, and hand it over working. Here is the whole process.
- One call
The onboarding call
We walk through your services, pricing, hours, service area, booking rules and the questions customers ask you every week. You talk, we write it down. There is no form to fill in and no document to prepare.
- Days, not weeks
We build your employee
We write the conversation flows, give it your tone and your red lines, and connect your calendar, CRM and phone number. You choose voice, text or both. If you are taking SMS, we file your carrier registration at this stage too.
- Still no bill
We try to break it first
We run it through the calls and texts your business actually gets: the 11pm emergency, the awkward question, the caller who wants a price you never quote. Then you get the number to try for yourself, if you want to, and we keep tuning until you are happy to put your name on it. Still no bill.
- Live in 1-3 weeks
You sign off and it starts
Billing begins the day it goes live, not a day earlier. From then on we keep reviewing real conversations, fix anything that reads badly, and keep sharpening it as your business changes.
Handled entirely by our team
What happens inside each step
Step 1: the onboarding call
One call covers both employees. We ask how a customer becomes a booking in your business: what you sell, what you charge, when you are open, where you go, how you decide what is urgent, and what you would never want said on your behalf. If you are adding SMS, we also collect the business details the carriers need for A2P 10DLC registration: legal name, EIN, website and address. About ten minutes of your time.
Step 2: the build
We write the conversation flows for the phone and for text from the same knowledge base, so both employees give the same answer. Calendar, CRM and phone number are connected, and your escalation rules are configured, not suggested. For SMS we write the use case and sample messages, file the brand and campaign registration in your name, and write the opt-in wording for your forms. Carrier approval typically takes one to two weeks, sometimes faster, and we chase it while the rest of the build continues.
Step 3: testing
We test it ourselves first, against the calls and texts your trade actually gets. Then, if you want to, you get the number and try to break it. Every weak answer is fixed before go-live, not after. Nothing is billed during testing.
Step 4: go-live and after
You sign off, it goes live, billing starts that day. We keep reading real calls and threads, fix anything that reads badly, and keep it current as your hours, prices and services change. Growth plans include weekly script tuning; Scale plans add a monthly performance and strategy review.
Setup questions
How long does it take to go live?
One to three weeks from the onboarding call. Voice usually lands at the early end of that. SMS is gated by carrier registration, which has its own approval window, and we tell you the realistic date on the first call rather than after you have paid.
What do I need to prepare?
Nothing in advance. You talk us through your business on the onboarding call and we write it down. If you are taking SMS, we will ask for your legal business name, EIN, website and address for the carrier registration, which takes about ten minutes.
When does billing start?
The day your AI Employee goes live and you have signed off. Not during the build, not during testing. No credit card is required to start, and if the first month delivers no measurable result, the next month is free.
Ready to Get Started?
See our pricing plans to find the right fit, explore the Voice Employee and the SMS Employee, or book a 15-minute consultation to experience the process firsthand.